Privacy Policy

Who We Are

Atlas Hoof – Horse Riding of Essaouira
Wahib Benagdoul
Essaouira, Morocco

Email: contact@atlashoof.com
Phone: +212 641 654366

For the purposes of this Privacy Policy, Atlas Hoof is responsible for the processing of personal data collected through this website.

What Personal Data We Collect

Depending on how you use our website, we may collect:

  • Name
  • Email address
  • Phone number
  • Information provided when making a booking or sending an enquiry
  • Information about your preferred experience, date or group size
  • Information necessary to arrange accommodation or other services included in your booking, where applicable
  • Any other information you voluntarily provide to us

We only collect information that is necessary to respond to enquiries, manage bookings, provide our services and communicate with you.

When you visit our website, certain technical information may also be processed automatically by the website or its hosting infrastructure, such as your IP address, browser type, operating system, device type, access date and time, and referring website, where applicable.

How We Use Your Information

We may use your personal information to:

  • Respond to enquiries and requests
  • Process and manage bookings
  • Communicate with you before and during your experience
  • Provide information about our horse riding experiences
  • Arrange practical details related to your booking, where applicable
  • Improve our website and services
  • Comply with legal obligations

We do not use your personal information for purposes that are incompatible with the purposes described above.

How We Receive Your Information

We may receive your personal information when you:

  • Contact us through our website
  • Submit an enquiry or booking request through our website forms
  • Contact us by email, phone or WhatsApp
  • Communicate with us through other channels in connection with an enquiry or booking

Use of Cookies

Our website may use cookies and similar technologies that are necessary for the operation and security of the website.

Our current website scan has not identified any analytics or marketing cookies. The website may use or load external resources, including fonts provided by Google Fonts and Bunny Fonts.

Where required by applicable law, we will ask for your consent before using non-essential cookies or similar technologies.

Cookies, analytics and tracking technologies used on this website: SureCookie

Sharing Your Information

We do not sell or rent your personal information.

Where necessary to provide our services or manage your enquiry or booking, we may share relevant personal information with trusted third-party service providers, such as:

  • Website and hosting service providers
  • Email and communication service providers
  • Booking or reservation platforms, where applicable
  • Accommodation providers or other service providers involved in your booking, where applicable

We only share the information that is necessary for the relevant purpose.

We may also disclose personal information where required to do so by law or by a competent authority.

Contact Forms

Our website uses Forminator to provide contact and enquiry forms.

When you submit a form, we may collect the information you provide, including your name, email address, phone number, preferred experience, ride duration, date, preferred time, number of guests, riding level, photo shoot package and any message you choose to provide.

Required fields are marked on the form. We use this information to respond to your enquiry, communicate with you and, where applicable, arrange and manage your booking.

Form submissions are sent to our business email address and are stored in our website’s WordPress/Forminator system. Form submissions are retained for up to 365 days.

If you submit a valid request for deletion of your personal information, we will remove the relevant submission where possible. Any files attached to a submission are deleted when the relevant submission is deleted.

Required and Optional Information

Some information requested through our forms is required in order for us to process and respond to your enquiry or booking request. Other information is optional and is marked accordingly on the form.

If required information is not provided, we may not be able to process your enquiry or provide the requested service.

Third-Party Services and Links

Our website may contain links to third-party websites or social media platforms.

If you follow a link to a third-party website or platform, your use of that service is subject to its own privacy policy and terms. Atlas Hoof is not responsible for the privacy practices or content of third-party websites or platforms.

Your Rights

Depending on applicable law, you may have rights regarding your personal data, including the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal data where applicable
  • Object to or request restriction of certain processing
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with the competent data protection authority

To exercise your rights or ask questions about how we process your personal data, please contact us using the details provided below.

Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, including the fulfilment of bookings, customer communication and any applicable legal or accounting requirements.

Specific retention periods may vary depending on the type of information and the purpose for which it is processed.

Data Security

We take reasonable measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Contact

If you have any questions about this Privacy Policy or about how your personal data is handled, please contact us:

Atlas Hoof – Horse Riding of Essaouira
Email: contact@atlashoof.com
Phone: +212 641 654366

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website or applicable legal requirements.

The updated version will be published on this page with the date of the latest revision.

Last updated: 01.10.2026